You can purchase a Cymbal vehicle through our website or at any Cymbal dealership. On our website, you can customize your vehicle's trim level, color, and additional features before placing your order.
You can reserve a new Cymbal vehicle by placing a deposit through our website or at a dealership. Once your reservation is confirmed, you can customize your vehicle's trim level, color, and additional features before finalizing your order.
You can schedule a test drive through our website or by contacting a Cymbal dealership. Please bring a valid driver's license to your test drive appointment.
Cymbal Automotive offers a range of flexible financing options for your needs. You can apply for financing directly through our website or at any Cymbal dealership. We also accept third-party financing and cash payments.
Yes, Cymbal Automotive accepts trade-ins. You can get a trade-in quote through our website or at any Cymbal dealership.
Yes, Cymbal Automotive offers certified pre-owned vehicles which have been thoroughly inspected and come with a comprehensive warranty for peace of mind.
Yes, Cymbal Automotive will assist with the vehicle licensing and registration process. This service may vary depending on your location, so please contact your local dealership for specific details.
Cymbal vehicles can be insured through any major insurance provider. Insurance costs depend on various factors including the model of the vehicle, your location, driving history, and coverage options.
Once your vehicle is ready, we will contact you to schedule a convenient time and place for delivery. We offer both dealership pickup and direct-to-door delivery.
Yes, Cymbal Automotive offers home delivery options. Please contact your local dealership to discuss the specifics and availability of this service.
Yes, you may cancel your order at any time before the vehicle delivery. Please refer to our order cancellation policy for more details.
Cymbal vehicles can be charged at home using our home charging solutions or at any public charging station in the Cymbal Charging Network. Our vehicles are also compatible with most third-party EV chargers.
Besides the purchase price, ownership costs include charging costs, annual maintenance, insurance, and any optional upgrades or accessories you choose to purchase.
Cymbal vehicles can be charged at any public charging station in the Cymbal Charging Network. You can locate the nearest charging station using your vehicle's built-in navigation system or the Cymbal mobile app.
Cymbal vehicles come with a 4-year or 50,000-mile Limited Vehicle Warranty, and an 8-year or 100,000-mile Battery and Drive Unit Warranty.
You can schedule a service appointment through our website, by calling our customer service hotline, or at any Cymbal dealership. We also offer mobile service for certain repairs and maintenance tasks.
Cymbal vehicles can be serviced at any Cymbal service center. Use the Cymbal mobile app or your vehicle's navigation system to find the nearest service center.
Yes, the remaining balance of the Cymbal Automotive warranty can be transferred to the new owner at the time of vehicle resale.
Cymbal Automotive offers 24/7 roadside assistance which covers a variety of emergency situations such as a flat tire, dead battery, lockout service, and emergency towing to the nearest Cymbal service center.
Safety is our top priority at Cymbal Automotive. All our vehicles are designed with advanced safety features including collision detection systems, emergency braking, lane keep assist, and more. Each model undergoes rigorous testing to meet and exceed industry safety standards.
The range of a Cymbal vehicle depends on the model and trim level, but our vehicles offer an electric range between 200 to 350 miles on a full charge. Please refer to the specifications of each model for precise details.
Like all electric vehicles, extreme cold weather can temporarily decrease range due to the increased energy needed to heat the vehicle. However, Cymbal vehicles are designed with thermal management systems to minimize these effects and maintain optimal performance.
Cymbal vehicles are equipped with advanced driver-assistance systems, including autopilot features. The level of autonomous driving capability depends on the model and trim level, with our top-of-the-line models offering full self-driving capabilities.
Yes, Cymbal vehicles are equipped with various driving modes to optimize performance, efficiency, and comfort. These may include modes such as Sport, Comfort, Eco, and Custom, where drivers can personalize the vehicle's performance characteristics.
All Cymbal vehicles come with in-car Wi-Fi and cellular connectivity, compatible with all major carriers. They also include a large central touchscreen with over-the-air updates, navigation, and entertainment.
Cymbal vehicles are designed to receive over-the-air software updates. These updates can provide new features, improvements, and bug fixes. You will receive a notification on your vehicle's touchscreen when a software update is available.
The Cymbal mobile app allows you to control and monitor your vehicle from your smartphone. Features include remote start, lock/unlock, climate control, vehicle location tracking, and scheduling service appointments.
You can reset your password by clicking on the "Forgot Password?" link on the login page. You will receive an email with instructions on how to reset your password.
You can contact us through the "Contact Us" form on our website, by calling our customer service hotline, or by visiting a Cymbal dealership.
For additional questions or support, don't hesitate to contact us. Our dedicated customer service team is always ready to assist you.